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Deflate, Relate, Elevate: The Formula to Create Magic Out of Mayhem

  • Thursday, October 17, 2019
  • 11:30 AM - 1:00 PM
  • Maggiano’s Little Italy St. Johns Town Center - 10367 Mid Town Parkway


A connected work culture promotes communication, ownership, action, and loyalty. However, even with the best-laid plans, disconnect happens. Misunderstandings occur. Drama ensues. Time is wasted. Confusion takes over. Relationships suffer.

The good news--there is another way! In this workshop, you will learn and apply the Deflate, Relate, Elevate formula to situations that have gone sideways. You will experience the opportunity for greater engagement, cohesion, and peace these disconnects provide when you Deflate, Relate, and Elevate.

What You Can Expect:

  • Learn how to deflate a negative situation by practicing curious listening through our Story Session activity.
  • Practice techniques to respond empathetically. You’ll learn how to embrace tough conversations and take the pressure off being the problem solver.
  • Experiencing a practical way to shift your mindset to take away the tension of conflict and misunderstandings
  • An opportunity to implement the formula with your peers using a real-life scenario.

If you want:

  • Stronger, effective, and powerful communication with your team and colleagues...
  • Less drama and more ownership…
  • A proven way to take misunderstandings, miscommunications, and misfires and turn them into opportunities for stronger and powerful relationships...we’ll see you at the Deflate, Relate, and Elevate workshop in October!

About the Speaker

Erin O’Malley helps people thrive through the power of human connection. She speaks to business leaders, from the front-line to the C-Suite, teaching them to redefine perceived problems with leadership, engagement, and loyalty, and focus on the real issue: connection.

While she currently calls Jacksonville, Florida home – Erin identifies as a Jersey Girl, with all the stamina to rock ten years in hospitality leadership; the strength to survive two years in the Peace Corps in Panama; the savvy to consult for the past 8 years with industries ranging from pharmaceuticals to automotive; and the smarts to get OUT of Jersey and see the world.

When Erin is not enthusiastically connecting with her audiences, she prefers to be at the beach, spending time with her husband Mike and their dog, who is named, unlike so many dogs… Steve.


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PO Box 551202

Jacksonville, FL 32255-1202


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