So many businesses are struggling with employee retention. The stats on turnover are scary, ‘51% of U.S. employees say they are actively looking for a new job or watching for openings.’ This is coming from, Gallup, who surveyed 31 million people!
It’s a huge issue with many moving pieces. What IF we reverse-engineered retention to assess the gaps in an organization’s talent management program? It starts with listening to your people at all levels and a willingness to have the tough conversations about what's broken.
The 5 key concepts: Ahhh...HEAR is the formula for success:
- A - Attraction
- H - Hiring
- E - Engagement
- A - Accountability
- R - Retention
When you have the right people on your team you don’t have to work so hard. Businesses need a system for success that includes attraction, hiring, engagement, accountability, which leads to retention. Then, they are positioned to meet and exceed expectations based on the business vision and values. These folks are fully engaged and want to be more accountable because they see the big picture. Everyone rallies together. They want to grow, and they naturally increase your customers experience.
About the Speaker
Michelle Burke is the Founder and Maven Maker of bossibly; she aides young professionals and business owners alike by coaching them to become influential leaders. Using a unique system, she combines character strengths and core values to help them create a culture of engagement, which fosters predictable results and accountability.
With over two decades of leadership and managerial experience, Michelle is a problem-solving wizard with experience leading some of the biggest IT and business-based projects and programs internationally. With her soft skills, she leads others and helps them achieve their goals using levity. She has overseen business operations amassing $45M and she has rescued failing initiatives through her negotiation and communication prowess.
She holds a Bachelor of Arts in Management of Computer Information Systems from Ottawa University and a Master of Science in Project Management from George Washington University. In addition, Michelle teaches as an adjunct professor for Wilmington University within their College of Technology Graduate Program and she is relaunching the International Association of Women’s Orlando Chapter to empower women in their communities.
World-traveling and voracious reading fosters her growth, while surfing, family and friends fuel her soul!